Hello from Eckerds, This privacy policy covers the Eckerds website Eckerds.com and the Eckerds mobile applications, and any other websites and mobile applications, and services provided by Eckerds. By using the Site, you agree to the privacy policy.
First of all, thank you for placing your trust in us. We understand that your personal information is sensitive, and also that privacy policies and legalese can be scary, so we want to thank you for trusting Eckerds with your information and taking the time to read this privacy policy. We’ll try to keep it simple!
Eckerds does not sell personal medical information. We do not provide your personally-identifiable medical information to third parties in exchange for payment.
Like many companies, Eckerds uses personal information in order to provide services to you, to run our business (including for the purposes of internal business operations and analytics, to provide, change, market or optimize our services and products) and to communicate and market to you. In some instances, we may use third party service providers to help assist us in the above.
Like many companies, Eckerds uses personal information in order to provide services to you, to run our business (including for the purposes of internal business operations and analytics, to provide, change, market or optimize our services and products) and to communicate and market to you. In some instances, we may use third party service providers to help assist us in the above.
Information collected by Eckerds (Who provides it and how we use it)
Eckerds does not require that you provide us with information or create an account in order to view our prices, discounts and services.
You may choose to provide us with information to receive certain services. The information you provide us could include:
- Name
- Address
- Email Address
- Home Phone Number
- Mobile Phone Number
- Mailing Address
- Password
- Prescription
- Pharmacy
If you provide us with your information, you agree to let us use such personal information in order to provide services to you, to run our business (including for the purposes of internal business operations and analytics, to provide, change, market or optimize our services and products) and to communicate and market to you.
Instances where you may provide us with information includes:
In order to receive price alerts on a set of prescription drugs, sign up to receive a coupon, and/or e-mail or text a coupon to yourself
When you ask Eckerds to transfer a prescription to a pharmacy on your behalf
Information Collected When You Use Our Site
In addition to any information that you choose to submit to us, we and our third-party service providers may use a variety of technologies that automatically (or passively) collect certain information whenever you use the Site. This information includes:
- Geo-location information
- IP address
- Log information. When you access Eckerds services, our servers automatically record certain internet or electronic information. These logs include information such as the date and time you access our site, the browser you are using, and other common browser information.
- Web beacons.
- Embedded scripts.
- Mobile device information. If you use our mobile applications, the mobile application may automatically collect and store some or all of the following information from your mobile device, including without limitation: your phone number, location, other unique device identifier assigned to your mobile device, manufacturer and model of your mobile device, your mobile operating system, the type of mobile Internet browsers you are using, your browsing history on the mobile application (including your prescription searches and coupon view history), how often you use the mobile applications.
By using the Site, you agree to let us use such personal information in order to provide services to you, to run our business (including for the purposes of internal business operations and analytics, to provide, change, market or optimize our services and products) and to communicate and market to you.
We also use the information we collect from you when use the Site for:
- Demographics and Interest Information
The Eckerds website has implemented Google Analytics Demographics and Interest reporting. This tool requires that we permit access to cookie identification information and enables us to view demographic and other information aggregated from the overall population of the visitors to our site. The information we receive does not include your name or contact information.
No personal information, mobile number, or messaging consent information will be shared with third parties or affiliates for marketing or promotional purposes.
Text messaging
Customers may enroll with Eckerds Pharmacy’s text messaging service with verbal consent provided in person. This is available to all customers aged 18 years and up.
Once you enroll, you will be able to communicate with pharmacy staff directly about your prescription orders and other relevant information.
At any time, you may respond with word STOP to entirely stop receiving any communications from Eckerds Pharmacy over text messages.
You may also respond with word HELP for assistance with this service.
This service is available only after explicit consent by the customer and can be stopped anytime by the customer. Information exchanged over this service will never be shared with anyone, including third parties or marketing companies. Exemptions apply for law enforcement and government agencies including the Department of Health and Department of Justice.
Email messaging
Customers may enroll with Eckerds Pharmacy’s email messaging service with verbal consent provided in person. This is available to all customers aged 18 years and up.
Once you enroll, you will be able to communicate with pharmacy staff directly about your prescription orders and other relevant information.
At any time, you may respond with the word UNSUBSCRIBE to entirely stop receiving any communications from Eckerds Pharmacy over email messages.
You may also respond with word HELP for assistance with this service.
This service is available only after explicit consent by the customer and can be stopped anytime by the customer. Information exchanged over this service will never be shared with anyone, including third parties or marketing companies. Exemptions apply for law enforcement and government agencies including the Department of Health and Department of Justice.
Use of Innovative Technologies and Artificial Intelligence (AI)
To continuously improve our services and identify the safest, most effective, and cost-efficient care solutions, Eckerds Pharmacy may utilize limited artificial intelligence (AI) and advanced data analytics tools. These technologies are used strictly for administrative optimization, clinical decision support, researching medication options, and analyzing internal operational workflows.
Any tool used by Eckerds Pharmacy is deployed within a secure environment designed to protect patient confidentiality. We do not share identifiable Protected Health Information (PHI) with public, unvetted, or third-party AI platforms. All technology-driven insights are subject to mandatory review and clinical oversight by our licensed pharmacy staff; technology never replaces the professional judgment of your pharmacist.
Contacting Eckerds
We would like to receive your comments and questions about this Privacy Policy and any other matter you have regarding our Site. Please address comments or questions to us via phone by calling 941.524.6545.
Eckerds Rx Inc. (Eckerds Pharmacy)
5139 Manatee Ave West,
Bradenton FL 34209,
United States.
Acceptance of Privacy Policy
Your use of our Site and any services provided by Eckerds, including any dispute concerning privacy, is subject to this Privacy Policy and the Terms of Use posted on our Site.
BY USING OUR SITE OR SERVICES, YOU ARE ACCEPTING THE PRACTICES SET OUT IN THIS PRIVACY POLICY AND TERMS OF USE.